Last updated October 28, 2024.Thank you for your purchase. We hope you are happy with our product.However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange.Please see below for more information on our return policy.
Returns
All returns must be postmarked same day of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.Return Process
To return an item, please email customer service at support@modestgallery.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:Modest Gallery Attn: Returns RMA No.: 29/C, Hossain Shah Road Kolkata – 700023, West Bengal, India.Return shipping charges will be paid or reimbursed by us.Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange.Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement depending on your credit card company. We will notify you by email when your return has been processed.Exceptions
The following items cannot be returned or exchanged:- small valued products below Rs.500/-.
- accessories.
- inner wears or similar.
- socks or similar.